Why this privacy statement?

Saphir Agency is committed to protecting your privacy and personal data. We use your personal data only in accordance with the Privacy Act and other relevant prevailing legal regulations. Any reference in this Privacy Statement to the Privacy Act is a reference to the Act of December 8, 1992 on the protection of privacy with respect to the processing of personal data. Any reference to the Regulation is a reference to the Regulation of April 27, 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.
With this Privacy Statement, Saphir Agency aims to make you aware of any processing operations with respect to these data and of your rights. By using our platform/our website/our application, you explicitly grant your consent with possible processing operations by Saphir Agency.
It is possible that this Privacy Statement may be subject to modifications and amendments in the future. It is up to you to consult this document on a regular basis. Any substantial modification will always be clearly communicated on the platform of Saphir Agency.

Who processes the personal data?

The platform/website/application URL is an initiative of:

Saphir Agency (Hereinafter: "Saphir Agency")
E-mail: info [at] saphir-agency.com
Phone: +32 478 82 02 58 / +34 637 23 50 04

What personal data are processed?

Saphir Agency undertakes to process only such data as are relevant and necessary for the purposes for which they were collected. The following categories of personal data may be processed by Saphir Agency:

• contact information

 

For what purposes will my personal data be used?

Saphir Agency collects personal data in order to provide you with a safe, optimal and personalized user experience. The collection of personal data becomes more extensive the more intensively you use the platform/website/application and our online services.

Data processing is essential for the operation of the platform/website/application and associated services. The processing is done exclusively for the following well-defined purposes:

• Offering and improving a general and personalized service; offering information.
• The detection of and protection against fraud, error and/or criminal behavior.

 

When visiting the platform/website/our application of Saphir Agency , some data are collected for statistical purposes. Such data are necessary to optimize the use of our platform/website/application. These data are: IP address, probable place of consultation, hour and day of consultation, which pages were visited. When you visit the platform/website/application of Saphir Agency , you declare your agreement with this data collection intended for static purposes as described above.
The User always provides the personal data himself to Saphir Agency and can thus exercise a certain control. If certain data are incomplete or apparently incorrect, Saphir Agency reserves the right to temporarily or permanently postpone certain expected operations.
Personal data are processed solely for internal use within Saphir Agency.
We can therefore reassure you that personal data will not be sold, transmitted or communicated to third parties associated with us. Saphir Agency has taken all possible legal and technical precautions to prevent unauthorized access and use.

We also use cookies!

During a visit to our platform/our website, 'cookies' may be placed on your hard drive to better tailor the platform/website to the needs of the returning visitor. Non-functional cookies help us to optimize your visit to the platform and to remember technical choices.
For a further understanding of how we use cookies to collect and process your personal data, please refer to our Cookie Statement.
If you want to consult the platform/website from Saphir Agency , it is recommended that you have cookies enabled. How to disable cookies, on the other hand, can also be read in our Cookie Statement.

What are my rights?

Guarantee of lawful and secure processing of personal data

Saphir Agency always processes your personal data fairly and lawfully. This includes the following guarantees:

• Personal data is processed only in accordance with the defined and legitimate purposes of this Privacy Statement.
• Personal data will only be processed to the extent that it is adequate, relevant and not excessive.
• Personal data will be kept only as long as necessary to fulfill the defined and legitimate purposes in this Privacy Statement.

 

The necessary technical and security measures have been taken to minimize the risks of unauthorized access to or processing of personal data. In the event of an intrusion into its IT systems, Saphir Agency will immediately take all possible measures to minimize the damage.

Right to access/correct/delete your personal data

Upon proof of your identity as a User, you have a right to obtain a determination from Saphir Agency as to whether or not your personal data are processed. Furthermore, when Saphir Agency processes your data, you have the right to access the personal data collected. If you wish to exercise your right of inspection, Saphir Agency will act on this within one (1) month of receiving the request. The request is made by registered mail or by sending an e-mail to info [at] saphir-agency.com
Inaccurate or incomplete personal data can always be corrected. It is primarily up to the User to correct inaccuracies and incompleteness themselves. You may exercise your right to correction by providing an additional statement to Saphir Agency. Saphir Agency will act on this within one (1) month of receiving the additional statement.
You also have the right to have your personal data erased by us without unreasonable delay. You may only exercise this right to be forgotten in the following cases:

• When the personal data are no longer needed for the purposes for which they were originally collected;
• When personal data were collected on the basis of consent obtained and no other legal basis exists for the processing;
• When objection is made to the processing and no overriding compelling legitimate grounds for the processing exist;
• When personal data were processed unlawfully;
• When personal data must be deleted in accordance with a legal obligation.

 

Saphir Agency assesses the presence of any of the aforementioned cases.

Right to restrict/object to the processing of your personal data

User has the right to obtain a restriction on the processing of your personal data:

• For the period necessary for Saphir Agency to verify the accuracy of the personal data, in case of dispute;
• When the data processing is unlawful and User requests restriction of processing instead of erasure of personal data;
• When Saphir Agency no longer needs the User's personal data for processing purposes and User needs the personal data regarding a legal claim;
• For the period of time necessary for Saphir Agency to assess the presence of the grounds for erasure of personal data.

 

User also has the right to object to the processing of its personal data at any time. Saphir Agency will hereafter cease processing your personal data, unless Saphir Agency can cite compelling legitimate grounds for processing your personal data that outweigh the User's right to object.
If User wishes to exercise these rights, Saphir Agency will act on the request within one (1) month of receiving it. The request is made via registered mail or via email to info [at] saphir-agency.com

Right to data portability

User has the right to obtain the personal data provided to Saphir Agency in a structured, common and machine-readable form. In addition, User has the right to transfer this personal data to another data controller when the processing of the personal data rests solely on the obtained consent of the User.
If User wishes to exercise this right, Saphir Agency will act on it within one (1) month of receiving the request. The request is made by registered mail or by sending an e-mail to info [at] saphir-agency.com.

Right to withdraw my consent/right to file complaint

User has the right to withdraw consent at any time. The withdrawal of consent does not affect the lawfulness of the processing based on the consent prior to its withdrawal. In addition, User has the right to file a complaint regarding the processing of his personal data by Saphir Agency with the Spanish Data Protection Agency
.

If User wishes to exercise this right, Saphir Agency shall act on it within one (1) month of receiving the request. The request is made via registered mail or via email to info [at] saphir-agency.com

COOKIE STATEMENT

 

Cookies

Cookies are small data or text files placed on your local computer by websites and applications. Such cookies can have different purposes: there are technical cookies (for example, to keep track of language settings), session cookies (temporary cookies that expire after one session) and tracking cookies (cookies that track and trace your behavior on the Internet in order to provide you with a more optimal user experience).

The Belgian Electronic Communications Act of June 13, 2005 contains some provisions regarding cookies and their use on websites. The law is a transposition of the European e-Privacy Directive, which means that cookie legislation may be implemented differently in other European member states.

Saphir Agency is based in Belgium and therefore follows Belgian legislation on cookies.

Purpose and usefulness of cookies

Saphir Agency wishes to inform each visitor to the platform/website as well as possible about his/her rights under Belgian legislation regarding cookies, and about which cookies Saphir Agency uses. By using the platform/website, the visitor agrees to the use of cookies. Cookies help Saphir Agency to optimize your visit to the platform/website, to remember technical choices (e.g. choice of language, newsletter, et cetera) and to show you more relevant services and offers.

If you wish to consult the platform/website of Saphir Agency , it is recommended that the technical settings for cookies have been enabled. Without enabled cookies, Saphir Agency cannot guarantee a trouble-free visit on the platform/website. If you prefer not to have the cookies, as a visitor you are free to disable the cookies.

We use cookies to improve your visit to our platform/website. The cookies we use are secure. The information we collect using cookies helps us to identify any errors or to show you specific services that we think may be of interest to you.

Types of cookies used by Saphir Agency

 

We distinguish the following types of cookies, according to their purposes:

Essential/Strictly necessary cookies:

These cookies are necessary for the platform/website to function and cannot be disabled in our systems. They are usually set only in response to actions taken by you, such as setting your privacy preferences, logging in or filling out forms. They are necessary for proper communication and they facilitate navigation (e.g. returning to a previous page, etc.).

Non-essential cookies:

These cookies in themselves are not necessary for the platform/website to function, but they do help us offer an improved and personalized website.

Functional cookies:

These cookies enable the platform/website to provide enhanced functionality and personalization. They can be set by us or by third-party providers whose services we have added to our pages.

Analytical cookies:

These cookies allow us to track visits and traffic so that we can measure and improve the performance of our platform/website. They help us know which pages are most and least popular and how visitors move through the platform/website.

Targeting / advertising cookies:

These cookies may be set by our advertising partners through our platform/our website.
They may be used by those companies to compile a profile of your interests and show you relevant ads on other sites.

We use our own cookies, on the one hand, and cookies from carefully selected partners with whom we work and who advertise our services on their websites, on the other.